Privacy Policy & Terms of Service

Privacy Policy & Terms of Service

Effective Date: [Insert Date] Last Updated: [Insert Date]

1. General Policy

Imperium Via Solutions (“Company,” “we,” “us,” or “our”) is committed to protecting our business operations, intellectual property, and customer relationships. By using our services, you agree to the terms outlined in this policy.

2. Liability Disclaimer

  • The Company is not liable for delays, damages, or losses caused by unforeseen circumstances, including but not limited to weather conditions, mechanical failures, third-party errors, or force majeure events.
  • Customers acknowledge that transportation services inherently carry risks, and the Company is not responsible for incidental damages beyond our control.
  • The Company does not guarantee delivery times but will make reasonable efforts to meet scheduled deadlines.

3. Business Protection & Non-Compete Clause

  • Customers, partners, and contractors agree not to solicit, poach, or engage with our employees, drivers, or affiliates for competing services for a minimum of [Insert Duration] after service completion.
  • Any attempt to replicate, resell, or redistribute our proprietary logistics systems, dispatch methods, or operational strategies is strictly prohibited.

4. Refund Policy

  • All deposits are non-refundable under any circumstances.
  • Signed contracts cannot be canceled unless the Company is unable to complete the agreed-upon service due to operational failure.
  • If the Company is unable to fulfill the service, a partial refund may be issued at the Company’s discretion.
  • Customers requesting modifications to their service must provide written notice at least [Insert Timeframe] before the scheduled transport.

5. Dispute Resolution & Legal Protection

  • Any disputes must be submitted in writing and will be reviewed within [Insert Timeframe].
  • The Company reserves the right to refuse service to any customer engaging in fraudulent, abusive, or unethical behavior.
  • All legal matters will be handled in accordance with the laws of Philadelphia, PA, and any disputes must be resolved through arbitration before legal action.

6. Data Protection & Confidentiality

  • Customer information is never shared or sold to third parties.
  • All communications, contracts, and service details are confidential and may not be disclosed without written consent.